About my order / What should I know about my order?

Purchase, preparation and delivery of my garment

Before purchase

The making of each garment is done in approximately 3 weeks, due to the fact that we work with haute couture finishes and since each garment is made to measure for the client, we have a waiting list.
Do not forget to fill out the purchase form with your data and complete and correct measurements, otherwise the order cannot be proceeded with.
If you want the garment for a special date, we recommend consulting and making the purchase through our Instagram or WhatsApp .
We make national shipments to all of Peru through Olva Courier.
We also make international shipments through Serpost, the cheapest and safest national shipping service.

during the making

You can check the status of your order by writing to our Instagram or WhatsApp with the order number of your order.

 

Delivery of the garment

When the order is ready, we will communicate through the cell phone number or email provided when completing the purchase form.

  • National shipping: Delivery of the order in a range of 2 to 3 days . A tracking code will be given that can be verified on the official Olva Courier Tracking website. Once outside the home, the Olva delivery person will call the cell phone number provided on the form.
  • International shipping: The shipping and delivery time of the order depends on the country. It takes approximately 3 weeks. A tracking code will be given to track the package through the SERPOST tracking page. 

Collections